Refund Policy

At Air Booking Zone, we strive to provide transparent and reliable flight booking services. This Refund Policy explains the terms under which refunds may be issued for bookings made through our website.

1. Airline Refund Rules

All flight bookings made through Air Booking Zone are governed by the refund and cancellation policies of the respective airlines. Refund eligibility depends on:

  • Ticket type (refundable or non-refundable)

  • Airline rules and fare conditions

  • Time of cancellation

Some tickets may be partially refundable or completely non-refundable.

2. Cancellation by Passenger

  • If you cancel a booking, the refund amount (if any) will be processed as per airline policy.

  • Airline cancellation fees, fare differences, and service charges may apply.

  • Air Booking Zone service fees, if applicable, are non-refundable.

3. Cancellation or Changes by Airline

If an airline cancels or significantly changes your flight:

  • Refunds or alternatives will be handled as per the airline’s policy.

  • We will assist you in coordinating with the airline where possible.

  • Air Booking Zone is not responsible for airline operational decisions.

4. Refund Processing Time

  • Approved refunds are typically processed within 7–21 working days.

  • Refund timelines may vary depending on the airline, payment method, and banking institution.

  • Delays caused by airlines or banks are beyond our control.

5. No-Show Policy

If you fail to check in or do not show up for your flight:

  • The ticket may be treated as a no-show

  • No refund will be issued unless permitted by the airline

6. Incorrect Passenger Details

Refunds may not be possible if incorrect passenger details (such as name spelling or date of birth) are provided at the time of booking. Please verify all information carefully before confirmation.

7. Special Circumstances

Refunds due to medical emergencies, government restrictions, or extraordinary circumstances are subject to airline approval and supporting documentation.

8. How to Request a Refund

To request a refund, please contact our support team with:

  • Booking reference number

  • Passenger name

  • Reason for cancellation

9. Contact Information

Air Booking Zone
📍 Address: 40-90 Grove Rd, St Austell, Cornwall, PL25 5NR, United Kingdom
📞 Phone: +44 020 3951 4249

10. Policy Updates

Air Booking Zone reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.